Submit a Repair Request
Before you make a repair request, read through the advice below.
If you're experiencing plumbing problems in your rental property, you may be able to solve the problem yourself.
Toilet Clogged?
If your toilet won't flush properly, locate a plunger. Flush your toilet one time and then press the plunger over the drainage hole in the bottom of the tank. Pump the handle up and down vigorously to clear the blockage in the pipe.
You may need to repeat this multiple times to get the toilet to drain.
Other Drain Clogs
If your sink or bathtub becomes clogged, you may be able to use a plunger on those drains as well. They also sell small plastic drain cleaning tools in many hardware stores. Attempt to clear any clogs with one of these tools before turning to more drastic measures, such as caustic chemicals like Drain-o.
If you lose electrical power in your rental home, the best source of information is your utility company. Locate contact details for your utility provider.
Circuit Breaker
If you attempt to draw to much power and overload your rental's electrical circuit, you may trip a breaker. Locate yours and flip it to the ON position if it's currently off.
Be careful not to overload the circuit again, in order to avoid electrical fires or other potentially dangerous situations.
Most residential homes have hot water heaters that provide a continual stream of heated water for the residence. If you don't have any hot water, locate your tank and check that the settings on the tank are correct.
Some water tanks also feature a reset cycle. If you reset your system, wait 15 to 20 minutes before testing the temperature to make certain its working again.
If your home's climate controls aren't functioning properly, your first check should be the central thermostat. You may have accidentally changed the settings without knowing it.
If reseting your thermostat doesn't help, you may need to have the filters on your system replaced. There are a number of other HVAC challenges that may also be to blame.
In true emergency situations, please call 911 for immediate help.
For maintenance emergencies, call us: (702) 478-8800
Still struggling with a problem? Make a maintenance request below.
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Click the button to be redirected to the tenant portal now, where you can make a repair request.
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If you need help making a maintenance request or accessing the portal, call us now: (702) 478-8800